BUFFALO-AREA HOMEOWNER GUIDE
Mice & rats:
start with a plan.
A sound in the ceiling is a reason to investigate, not a diagnosis. Record where you notice activity and ask for an inspection that considers entry points as well as the animals inside.
What to document
- Record the room and time of any scratching sounds.
- Photograph damaged packaging or suspected entry gaps without disturbing debris.
- Tell the professional whether activity is in living areas, an attic, a garage, or a basement.
A sensible first step
Put accessible food in closed containers and keep children and pets away from affected areas. Ask the professional for safe cleanup instructions before disturbing droppings or nesting material.
Questions worth asking
- How will you identify the animal and likely entry points?
- Does the written scope include exclusion repairs and follow-up?
- How will equipment be placed away from children and pets?
Further reading: Cornell: pest identification resources. Sources checked September 29, 2026. This guide supports a conversation with a qualified professional; it is not an identification or treatment diagnosis.